Managed Cloud Services Make Sense for Small Business

Your small business may find you have a less-than-ideal level of IT resources. At least that is the case for many SMBs, many of which have no dedicated (or a very small) IT department. When considering a move to the cloud, below are the benefits of managed IT cloud services for small businesses requiring additional IT support.

What Are Managed Cloud Services

Managed cloud services are defined as IT services that are hosted and managed by a third party, on servers in a datacenter. They belong to the larger managed IT services market, which includes the management of cloud and on-site information technology.

Managed Cloud Benefits and IT Support

As mentioned above, small businesses often lack the necessary resources to conduct IT operations efficiently and effectively. Their IT budgets tend to be smaller than medium and large businesses, yet they usually have an equally large dependence on information technology.

A managed cloud services provider can give them the resources they need at an affordable price. Managed services providers often have specialized knowledge in particular applications, yet the price for access to these services is much lower than hiring employees with the required skill set.

Furthermore, when it comes to services like help desk and cloud support, they are more likely to provide monitoring and assistance during off-hours—including nights, weekends, and holidays. It is often more difficult for smaller businesses to justify having employees on call during these times.

Managed Cloud Benefits and Budget Planning

With relatively small IT budgets, small businesses must ensure that costs do not get out of control. One way to achieve this is through a subscription model where costs remain the same over time. Under the service agreement, if you use “X” amount of services and maintenance you’ll pay “X” amount of dollars. If more services are needed, the additional cost for these services is clear and predictable as well.

Managed cloud services tend to follow this type of pricing model, while in-house IT operations are typically more subject to price volatility. Managed cloud services providers are able to keep costs affordable and stable by spreading them across their client base.

Managed Cloud Benefits and Scalability

Small businesses must ensure every IT dollar is well spent and often they can’t purchase additional IT capacity “just in case.” Rather, they buy what they need for the foreseeable future, based on internal as well as customer-facing projects and business operations.

However, they may suddenly find themselves requiring additional IT bandwidth. Investing in on-site capabilities can be a time-consuming and expensive process. But scaling up with an updated managed IT cloud subscription can be as simple as a conversation with your technology provider and a change of plan.

What Next?

If you think managed cloud services might be right for your small business, ask your technology provider for more information. They can review your business needs and recommend a cloud solution that helps you reach your goals while fitting your budget.

2 Takeaways

  • Small businesses are more likely than larger businesses to require additional IT help, due to smaller IT budgets as well as fewer in-house resources.
  • Managed IT cloud services can provide small businesses benefits around expertise, cost transparency, and scalability.

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